Your information deserves care.

We collect information you choose to provide when you search, create an account, contact us or make a booking. This can include your name, contact details, traveller information, preferences, booking details and documents needed for a service you request.

• Contact and traveller details needed to complete a booking.
• Search, device and usage information that helps us improve the experience.
• Payment status and transaction references, not your full card credentials.

MRMTrip uses personal information to provide the services you request, process and manage bookings, communicate important updates, answer support requests, improve our products and help keep our platform secure.

• To send confirmations, reminders and service messages.
• To personalise useful travel suggestions and offers where permitted.
• To detect misuse, fraud or activity that could put travellers at risk.

We share only the information needed to complete or support your request with relevant travel suppliers, payment providers, technology partners and professional advisers. These partners may process information under their own policies and contractual safeguards.

• Airlines, hotels and other suppliers need traveller details to deliver services.
• We may disclose information when required by law or to protect rights and safety.
• We do not sell your personal information.

We use reasonable technical and organisational safeguards to protect information against unauthorised access, loss or misuse. We keep information only for as long as needed for the purpose collected, legal obligations, dispute resolution and legitimate business records.

• Use a strong password and sign out on shared devices.
• MRMTrip support will never ask for your password or one-time password.
• Tell us promptly if you believe your account or information has been misused.

You can ask us to review, correct or update personal information we hold about you. You can also unsubscribe from promotional messages while continuing to receive essential booking and service communications. Contact info@mrmtrip.com for privacy requests.